“Your account is no longer usable”: how to access your e‑banking

1. Contact your advisor so that you can try to connect again.

2. Follow your advisor's instructions to renew your app registration.

In most cases, you will need to follow these steps:

Click on the registered identifier to enroll again:

Follow the same steps as for your first connection to the application:

• Enter your identifier:

• Enter your password:

• Enter the SMS code you received:

• Set your PIN code for future connections:

You are now logged in!