Sharing banking expertise: Mickaël Lucas contributes to the ISFB Assistant Relationship Manager Certificate

In a banking environment marked by the constant evolution of regulatory requirements, mastering KYC issues has become a central pillar of the relationship of trust.

It is with this objective in mind that Mickaël Lucas, KYC Officer at Piguet Galland, contributes to the ISFB Assistant Relationship Manager Certificate programme offered by ISFB. 

Training the next generation of financial professionals 

ISFB is a leading institution in French‑speaking Switzerland for banking education. Its Assistant Relationship Manager Certificate prepares professionals to support relationship managers in the administrative, regulatory and operational monitoring of portfolios.

Through his contribution, Mickaël shares hands‑on expertise from the field, covering in particular:

• the fundamentals of KYC,

• risk identification and analysis,

• the importance of documentation and ongoing vigilance,

• the evolving regulatory expectations.

KYC: far more than an obligation 

Often perceived as an administrative constraint, KYC is in fact an essential component of the banking relationship.

It helps to:

• ensure the integrity of business relationships,

• protect clients,

• ensure compliance with Swiss and international standards,

• strengthen the solidity and reputation of the financial centre.

By sharing his experience, Mickaël helps professionals integrate these challenges with rigour and discernment.

Passing on knowledge means investing in the future

Engaging in professional training is fully aligned with the responsibility of a private bank firmly rooted in Switzerland.

At Piguet Galland, we believe that expertise truly comes into its own when it is shared. Training the professionals of tomorrow means making a lasting contribution to the quality and ethics of our profession.

Training tomorrow's professionals

Meet Mickaël Lukas, KYC Officer 

Why do you intervene at ISFB?

Training is essential to maintaining a high level of standards in our profession. Sharing my hands‑on experience helps anchor regulatory concepts in operational reality. 

It also offers the opportunity to share knowledge and best practices, while encouraging continuous learning to deliver high-quality training.

Above all, I find it a very rewarding experience to discover the challenges of the trainer’s role and to pass on the knowledge that others have shared with me and that I have acquired over the years.​‌ 

What does KYC mean in practical terms? 

It means understanding who our client is, the origin of their funds and wealth, and the consistency of their transactions. It is not a mere administrative formality: it is the foundation of the relationship of trust. 

What are the main challenges today? 

The constant evolution of regulations and the need to reconcile rigour, efficiency and the client experience. 

Why is it strategic for a private bank? 

Because a lasting relationship is built on transparency, compliance and the protection of the client’s interests.

 A message for future professionals?

KYC is a demanding but fascinating field. It requires curiosity, critical thinking and a strong sense of responsibility. 

Personally, I always enjoy discovering and highlighting the success story behind the creation of each of our clients’ wealth.